30th Anniversary

To our valued clients,

We are extremely proud to announce that this month, ICAL celebrates its 30 year Anniversary. Our story began in 1989, as a small start-up company founded by friends and originally set up as a customs broking and consulting firm based in Melbourne. It was, by nature and experience of the founders, designed to deliver a high calibre of professional service in the customs industry. From early on, the company experienced positive growth and 1995 saw the company become a fully accredited IATA Cargo Agent, which was the catalyst that saw the company transition from its traditional holding as a Customs Brokerage to include a dedicated Freight Forwarding operation. Over the course of the next few years, the company began handling large volumes of cargo, which necessitated the establishment of a Customs and Quarantine Licenced Bond Store. The company continued to go from strength to strength through the early 2000’s, with the opening of two interstate offices earlier this decade. Newcastle began in 2011 to service an expanding client base in the Hunter region, and Sydney followed soon after in 2013. Since this time, ICAL has continued to expand its global connections and service offerings, with a vast range covering freight forwarding and logistics management, trade compliance, customs brokerage, warehousing and third-party logistics. This is in addition to also being one of Australia’s leading sellers of plastic pallets, and operating a successful e-commerce fulfilment business from our Melbourne sites. Our aim at ICAL always has been and will continue to be a focus on establishing rich, long-term relationships, and providing the best service for you, your suppliers and your clients, whomever and wherever they are. In July 2019, ICAL acquired Australian owned Smith Lewis & Staff Pty Ltd, a well-run and respected company in the forwarding and customs industry for over 33 years with similar values to our own. This places our team at 55 staff members and with the addition of a second facility in Melbourne, a total warehouse coverage of 6500 sqm. The expansion allows us to further assist our clients and demonstrates our ability to grow with our client’s needs. On behalf of all our staff at ICAL, we would like to thank you for your ongoing support. Warm regards, Mark Coleman & Andrew Grima Company Directors